How we handle accounts, payments and your information
Your account with erek kalajengking is yours to control. You hold the login credentials; we hold the balance and process withdrawals against verified identity and payment method. Deposits via DANA, OVO, GoPay and QRIS are credited to your wallet within seconds. Withdrawals require account verification and
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are processed to the same payment method you deposited from, usually within 24 hours of approval. We retain transaction records and identity verification documents for the duration of your account and 12 months after closure, where local law permits. Data access depends on local law. Our
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terms of service, updated periodically and visible in your account settings, form the binding agreement between us.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.